Artworks: All of our artworks are drawn to a great likeness and to your description so we're sure you will love the result. In the rare case that your not happy with the artworks, we will do our utmost to work with you until you are happy with it. Unfortunately, we are not able to give refunds on any orders once production has begun.
Products: If you find any fault with the products which you ordered just mail us at [email protected] and send the product back to us; we will replace your order with no questions asked. But product has to be sent back within seven days after receiving it, and it has to be sent back in the same condition (label intact)
Collection of personally identifiable information
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with gifterman.co.nz. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration.
We do use your contact information to send you offers based on your previous orders and your interests. We collect your photograph for our “caricature products”. We reserve the right to display the artwork of our creative artists in any media for marketing or any other purpose.
Use of Demographic and Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code or age). We use this data to tailor your experience to our site, providing you with content that we think you might be interested in--and to display content according to your preferences.
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. gifterman.co.nz places both permanent and temporary cookies on your computer's hard drive. gifterman.co.nz's cookies do not contain any of your personally identifiable information.
Sharing of personal information
We do not store any of your credit card, debit card or online bank account details at gifterman.co.nz. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. gifterman.co.nz does not share/sell any of your personal information with another business entity or any other organization.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
gifterman.co.nz provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all gifterman.co.uz lists and newsletters, please mail us at [email protected]
Questions regarding this statement should be directed to the following address: [email protected]