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Frequently asked questions

Got Questions? We’ve Got Answers!

Most clients are apprehensive often because they nurse different fears and have unanswered questions. At Gifterman, we aim to reassure our clients, helping them believe, take the chance and of course thank us later for the great job done by referring other subscribers. Find below a few questions and their answers. If there is anything you want to know that you can't find please contact our customer support or try our live chat and customer services representative will be happy to help you.


Questions

Ordering is Easy! Just select how many people, pets or items you'd like in your drawing, Let us know if you how you'd like to receive it! We offer a digital file that sent through email, Framed photo, Framed canvas or Coffee Mug. Then, simply Upload your photos or email them to us as soon as you can. Now for the fun part... choose the Facial appearance for your caricature section! Do you want it to appear Normal, Funny or Hilarious? And finally, choose your drawing delivery time. express, it will take 2 to 4 days from the order time and 4 to 7 days as normal That's it!

You can then finalize the checkout process You'll receive your proof through email according to the delivery time you selected. If you need any modification, our artists will redo your picture and send the proof to you again through email. Once you confirm and satisfied in your drawing, it will be printed and sent to you as you selected. Please note that change instructions should not be beyond the scope of original instructions. However, you can include additional instructions or images at an extra cost.

Payment can be made by all major credit and debit cards. During the checkout process, you will be diverted to the secure site of Paypal our payment processing partner.

To create your artworks we need a good face shot of the subjects, the better the photo the better the outcome. We believe 2-3 good photos give us enough to work from. As well as photos of the subjects please feel free to send any pictures which you feel may help the artist in creating your masterpiece electronic photos are preferred.

Our normal production time from the time of ordering to final completion is 4-7 working days, however, if you choose express delivery it will take only 2-4 working days. Once the artwork is produced we will send it to you for approval, if you want any changes we will try an implement them, once we have a final artwork we will print (if you opt so)and ship it. Sometimes we get busy with large orders and it may take longer than 72 hrs. We can also cater for urgent orders, in these cases, it is best to call or email us with your requirements. If you need your order for a certain date, it is best to call or email us beforehand to confirm the time frame.

Electronic artworks are sent via email so you can print them yourself or have them printed locally. Photo prints, Coffee mugs and canvas prints are sent in protective packaging.

We can draw caricatures to any specification, you ask and we will deliver. You are only limited by your imagination. For other services, we will be referring your image only i.e as it is like the photos provided.

An electronic print is a high resolution digital version of your caricature. It is sent in JPEG version at 2480x3508 resolution. It is ideal for high quality printing; either yourself or at a photo printing establishment.

All of our artworks are drawn to a great likeness and to your description so we're sure you will love the result. In the rare case that your not happy with the artwork, we will do our utmost to work with you until you are happy with it. Unfortunately, we are not able to give refunds on any orders once production has begun.